The Polarisation Footprint – Kenya

The polarization footprint is to the attention economy what the carbon footprint is to the industrial economy. Join us for a webinar to explore this idea, including results of the Kenya polarization footprint. Register here. 🤓 If you want to read ahead, we’ve just published our work to measure polarization footprints, both a replicable, public … Read more

Smart Social Media Analysis (Part 2)

Webinar on annotation Strategies for Text Classification. Join is for this webinar to explore practical strategies for creating high-quality labeled datasets that reflect the nuanced realities of conflict-sensitive topics, like developing annotation guidelines, managing inter-annotator agreement, and how to handle edge cases. Whether you’re preparing to fine-tune models for your own organization’s needs, are curious … Read more

Social Media, Influence and Polarization in Somaliland

The 2024 presidential elections in Somaliland showcased the rising role and influence of social media in contributing to shaping political discourse and electoral outcomes. Our analysis indicates that TikTok and X (formerly Twitter) played a role, with local and diaspora influencers driving political promotions and amplifying campaign narratives to shape public perceptions. The report analyses … Read more

Smart Social Media Analysis (Part 1)

15 October 2025 Join us for an interactive session exploring Phoenix’s newest feature: open-source language model integration for text classification. Learn how to move beyond simple keyword searches to understand meaning, context, and nuanced patterns in social media data. We’ll cover the fundamentals of text classifiers, demonstrate how to apply pre-trained models from our curated … Read more

Sudan’s Digital Battleground

This analysis draws on data collected between February 2024 and February 2025 across major platforms, and centers on two key events in Al Jazeera state: the massacre in Wad al-Nura (June 2024) and the targeting of Al-Kanabi communities in (January 2025), and the subsequent violence in South Sudan. The report is part of ongoing efforts … Read more

Brief: Monitoring of Social Media Provisions in Peace Agreements (2024)

A critical and evolving aspect of contemporary conflict mediation is the impact of social media on conflict dynamics and mediation processes. Mediators are beginning to address this impact through standalone social media agreements, pre-process codes of conduct, or the inclusion of specific social media clauses in broader ceasefire or peace agreements. While traditional media clauses … Read more

Like, Comment, Discriminate: Racist Discourse on Dutch Instagram

Why this report? This social media analysis reveals the specific types of Instagram accounts and themes associated with the use of racist language in the Netherlands. These insights will provide the evidence base for The Digital Us, to help decide where and how participants should intervene in online debates to be effective. Themes We identified … Read more

Few Are Addressing One of Social Media’s Greatest Perils (The New York Times, 2023)

This year, Facebook and Twitter allowed a video of a talk to be distributed on their platforms in which Michael J. Knowles, a right-wing pundit, called for “transgenderism” to be “eradicated.” The Conservative Political Action Coalition, which hosted the talk, said in its social media posts promoting the video that the talk was “all about … Read more